Covered products and materials New furniture, indoor only All futon types of furniture, for stains only All kind of covering, except for suede and nubuck wood and other hard surface furniture except for bare or unfinished wood
5 years of protection against covered accidental damage All accidental stains Colour transfer caused by jeans and newspaper Cigarette burns on finished leather Chips and breakage of glass resulting from an accident Puncture resulting from an accident
Parts and labour coverage up to 4 additional years Start 1 year after the delivery date
Structural failure
Failure of a manual mechanism
Defects in hinges of hardware
Failure of electrical components
Power surges
Failure of the integrated electrical lighting system
Replacement of remote control Only once during the coverage period of the plan
Joint separation
Seam separation
Failure of springs
Loss of silvering on mirrors
No-Lemon Warranty Replacement of a product after ascertainment by an authorized technician of the fourth failure of the same major part during the plan’s coverage period
No deductible
Replace the product if the part is no longer available
This plan includes a Complete furniture care kit valued at $ 100
Our financing program is offered by our partner, Fairstone. As a fraud-prevention measure, RD Furniture reserves the right to refuse in-store or warehouse pickup of any item financed by Fairstone. Learn more about our financing program below.
Do you have questions regarding your financing plan at Meubles RD? Check our FAQ on financing for answers.
In-Store
Fairstone offers financing terms ranging from 6 months to 48 months.* Our sales consultant can conclude the transaction with you and provide all the necessary information about how to complete your financing application. Within minutes, you'll receive a decision about whether your application is approved. If your application is approved, an RD Furniture digital card will be issued by Fairstone.
An $35 annual fee will be charged on your first statement and annually on your account opening anniversary date if the balance is a minimum of $1.
We offer three financing options with Fairstone:
1-Fixed monthly payments with a 11.99% interest rate*
Payment term options: 36 months or 48 months (A minimum amount of financing may be required for 48-months term.)
Balance can be paid partially or entirely at any moment
2-Interest-free if the purchase is paid in full at the end of the term and all minimum payments are made when due**
Payment term options: 6 months, 12 months or 18 months (A minimum financed amount may be required for 12 months and 18 months terms.)
Balance can be paid partially or entirely at any moment
Minimum payment: 5 % of the balance due
Note: Making only the minimum monthly payments on your account will not pay off the purchase in time to avoid interest charges.
3-Fixed monthly payments with a 31.99% interest rate*
Payment term options: 24 months, 36 months or 48 months (A minimum amount of financing may be required for the 48-months term.)
Balance can be paid partially or entirely at any moment
NOTE: The plan for which you're ultimately approved depends on your credit worthiness, among other factors.
Online
Once you have selected all your products, you can pay with a financing plan from Fairstone.
An $35 annual fee will be charged on your first statement and annually on your account opening anniversary date if the balance is a minimum of $1.
For online purchases, two options are available:
1-Fixed monthly payment with a 11.99% interest rate*
Payment term options: 36 months or 48 months ( A minimum amount of financing may be required for terms of 48 months.)
Balance can be paid partially or entirely at any moment
2-Interest-free if the purchase is paid in full at the end of the term and all minimum payments are made when due**
Payment term options: 6 months, 12 months or 18 months ( A minimum financed amount may be required for 12-months or 18 months terms.)
Balance can be paid partially or entirely at any moment
Minimum payment: 5 % of the balance due
Note: Making only the minimum monthly payments on your account will not pay off the purchase in time to avoid interest charges.
*On approved credit. An annual fee of $35, as set out in your Account Agreement, will be charged to your account subject to certain conditions. Financing is provided by Fairstone Financial Inc. and is subject to all the terms and conditions in your Retail Credit Agreement, Disclosure Statement and in the documents provided to you at point of sale (collectively the “Account Agreement”). A reduced interest rate will be charged on the purchase amount. The purchase amount plus interest charges is divided by the term to arrive at equal monthly payments that are due each billing cycle. Interest is precalculated and included in each monthly payment. Terms will be disclosed to you at the point of sale. Terms will be disclosed to you at the point of sale. If the minimum payment is not made when due or if a balance remains after the promotional period expires, interest will be charged at the annual interest rateas shown in your Account Agreement.
Examples of Fixed Monthly Payments Per Financed Amount
The $35 annual fee will be charged on your first statement and annually on your account opening anniversary date if the balance is a minimum of $1.
** A minimum financed amount may be required for certain terms.
**On approved credit. An annual fee of $35, as set out in your Account Agreement, will be charged to your account subject to certain conditions. Financing is provided by Fairstone Financial Inc. and is subject to all the terms and conditions in your Retail Credit Agreement, Disclosure Statement and the promotional plan disclosure statement (collectively the “Account Agreement”). Interest will accrue on the purchase amount and annual fees from the beginning of the promotional period, and minimum payments of 5% of the balance will be due each billing cycle. However, if you make the required minimum payments and pay the balance in full by the promotional period expiration date, all accrued interest will be waived and not charged on the purchase amount and annual fees. If you do not pay the balance in full by the promotional period expiration date, all accrued interest will be charged at the annual interest rate as shown in your Account Agreement. Making only the minimum monthly payments on your account will not pay off the purchase in time to avoid interest charges. On termination or expiration date of the promotional period (or for purchases that are not part of the promotional period), the annual interest rate shown in your Account Agreement and the terms of the Regular Credit Plan will apply to all outstanding balances. See store and Account Agreement for further information.
Examples of Credit Charges Per Purchase Amount
5 % Minimum Monthly Payment for the 1st Month (Excluding the $35 Annual Account Fee)
Interests Accrued If the Amount Is Paid in Full at the Due Date and the Minimum Payments Were Made on Time
Estimated Accrued Interests Added to the Outstanding Balance If Promotional Rate Conditions Are Unmet
6 - Month Term
12 - Month Term
Purchase Amount
$1000
$50
$0
$139.31
$241.71
$2000
$100
$0
$278.61
$483.42
$3000
$150
$0
$417.92
$725.12
In Need Of Second Chance Credit Services?
We offer an alternative financing service with Creditmeubles, a company that offers second chance credit services. Their mission is to allow customers to buy the furniture or appliances they need and to have access to financing, whether or not they have a good credit record. A positive or negative response regarding the application will be provided within 24 to 48 hours. The request must be made at the store; it is not possible to apply online.
Do You Still Offer Accord D Financing Program ?
No. Desjardins' in-store financing will gradually phase out. At RD Furniture, our partnership ended on December 31st, 2021. We formed a new partnership with Fairstone in order to maintain flexible and advantageous financing plans for our customers.
Different options to reach customer support are available: phone at 1 888 638-2274 and online chat from the Fairstone homepage. You can also visit the "Questions-Answers" section on the Fairstone Financial website.
The annual fees for the Fairstone card are $35 per year. This cost is charged on the 1st statement. Subsequently, no fees are charged starting from the 2nd year if there is no balance on the anniversary date of the card opening.
In-store, you select your plan when you check out. The plan is entered into the merchant portal by Meubles RD. Online, you must choose a plan yourself during the payment.
You must pay at least 5% of the balance when billing (e.g. $1000 x 5% = $50). If you pay off your entire balance before the end of the promotional period, there is no interest to pay. If you miss a payment or do not pay the balance in full at the end of the promotional term, all accumulated monthly borrowing fees will be charged retroactively.
Meubles RD provides a customer card in partnership with Fairstone. This card can only be used at Meubles RD. You can reuse it without a new credit inquiry if you stay within the authorized limit. Therefore, you will have a revolving credit (reusable without a credit inquiry) and not an installment loan (not reusable without a credit inquiry).
In-store: Yes, you can use multiple payment methods for the same purchase. For example, for a purchase of $3,000, you could pay $1,000 with Interact debit and finance $2,000 with your Meubles RD card.
Online: No, you must use only one of the authorized payment methods.
The impact of a late payment or non-payment depends on the type of plan selected.
For a plan with equal interest and payments, the promotional rate (11.99% as of September 2023) will no longer apply to the unpaid portion of your financing. A rate of 31.99% will then be applied to this portion.
For an interest-free plan with minimum payments, a rate of 31.99% will be retroactively applied from the opening date of your financing and will continue to be charged until the financing is paid in full.
Since providing an email address is mandatory, you can submit the email of a relative such as a son/daughter/spouse, etc. CAUTION: The transaction slip and subsequent communications will be sent to this address.
You must have the original identification documents; no photocopies or photos will be accepted. The identification must be valid, with a photo, and government-issued. Additional proof will be required if no address is indicated. This other proof can be, for example, a bank statement account. If you receive an electronic statement, you can log into your account before a Meubles RD consultant and show your name and address, as listed in your banking app.
All financial institutions, including Fairstone, are subject to federal laws to prevent fraud and money laundering. For more details, you can read about the PCMLTFA or FINTRAC.
Fairstone uses the same connection partner as the Government of Canada to authenticate customers through their digital banking access. Their software allows for a single login attempt. If the username or password is incorrect, there is no 2nd try. A valid and acceptable identity card must then be presented.
An ELECTRONIC statement will be sent to the email address on file. To receive a paper statement, you must contact Fairstone customer support and request the modification.
No, the department associated with merchant financing is a separate division at Fairstone. Contact Fairstone by phone, chat, or email if you need assistance. If you visit a branch, they will ask you to refer to the customer card merchant.
If you do not plan to start paying your financing plan the following month, you can give a minimum deposit of 30% to reserve your merchandise. Upon reception of the items, visit your store so we can apply the financing to the remaining 70%, as long as the credit limit allows. However, this option is not available for online orders.
No, the retail financing division is separate from the Fairstone branches. If you need assistance, call 1-888-638-2274. You can also chat with our online agents at https://fairstone.ca/en/pos-financing/consumers.