The law provides a warranty on the goods you purchase or lease: they must be usable for normal use for a reasonable length of time.

(The merchant is required to read you the above text)

The Consumer Protection Act gives a warranty on all goods you purchase or lease from a merchant.

The goods must be usable:

  • for the purposes for which they are ordinarily used (section 37 of the Act) and;
  • in normal use for a reasonable length of time, which may vary according to the price paid, the terms of the contract and the conditions of use (section 38 of the Act).

For more information on this legal warranty, go to the website of the Office de la protection du consommateur at